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Warranty & Guarantee
WARRANTY & GUARANTEE
SAF-HOLLAND products and systems are built to provide the user with many miles of satisfactory performance. Our published warranty certificates back up our commitment to customer satisfaction. In the rare instances where a customer is not satisfied with the performance of our products, our warranty department is trained to evaluate your complaint and make a quick warranty determination.
For convenience purposes, warranty certificates for all SAF-HOLLAND products are provided for quick reference. In addition, a claims form is also provided to enable a quick and accurate way of processing any claims.
Please feel free to contact us by telephone or email if you have any questions.
warranty / guarantee handling
Version
Language
SAF-HOLLAND Complaint Processing
2008/01
English
In order to be able to handle customers’ complaints quickly and thoroughly, SAF-HOLLAND has simplified its complaint processing system.
(1,073kb)
Service Report
2009/02
English
Landing Gear • Kingpins • Fifth Wheels • Slider • Trilex wheel systems • Ball races
(944kb)
Service Report
2009/02
English
Trailer Suspension Systems
(302kb)
labor time allowance chart
Version
Language
Labour time allowance chart for warranty repair work
2011/02
English
- Fifth Wheels
- Landing Gear
- Kingpin
- Ball Race
- TRILEX
(385kb)
Labour time allowance chart for warranty repair work
2011/02
English
for Trailer Axles and Suspension Systems
(472kb)
warranty / guarantee conditions
Version
Language
COMMERCIAL PRODUCTS WARRANTY
2010/08
English
SAF-HOLLAND warrants Fifth Wheel, Landing Gear and Kingpin Commercial Products.
(150kb)
SAF INTRADISC WARRANTY
2007/11
English
SAF-HOLLAND (AUST.) PTY. LTD. warrants all SAF Intradisc axle suspension assemblies.
(186kb)
SAF INTRADRUM WARRANTY
2007/11
English
SAF-HOLLAND (AUST.) PTY. LTD. warrants all SAF Intradrum axle suspension assemblies.
(184kb)
SAF MODUL SUSPENSION AND J-SERIES AXLE WARRANTY
2007/11
English
SAF-HOLLAND (AUST.) PTY. LTD. warrants all SAF MODUL suspensions and J-Series axles.
(161kb)
SAF MODUL SUSPENSION WITH 146MM AXLE DIAMETER WARRANTY
2007/11
English
SAF-HOLLAND (AUST.) PTY. LTD. warrants all SAF MODUL air suspensions, axles (both drum and disc).
(189kb)
WARRANTY POLICY
2008/09
English
SAF AXLES AND SUSPENSIONS
(2,745kb)